Privacy Policy

PRIVACY POLICY

EazyDeals Shop UK (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website, make a purchase, or interact with us in any other way.

PERSONAL DATA WE COLLECT

We collect personal data from you when you:

– Make a purchase or place an order on our website

– Create an account on our website

– Sign up for our newsletter or promotional emails

– Contact us with a question, comment, or complaint

– Participate in a survey or contest

The personal data we collect may include:

– Name

– Email address

– Postal address

– Phone number

– Payment information (credit/debit card details)

– Order history and purchase details

– IP address and browser type (for website analytics)

HOW WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

– To process and fulfil your orders

– To provide customer service and support

– To send you newsletters, promotional emails, and special offers (if you have opted-in)

– To analyze website usage and improve our online services

– To comply with legal obligations and regulations

LEGAL BASIS FOR PROCESSING PERSONAL DATA

We rely on the following legal bases to process your personal data:

– Consent: We obtain your consent to process your personal data when you create an account, sign up for our newsletter, or make a purchase.

– Contractual necessity: We process your personal data to fulfill our contractual obligations to you, such as processing your order and providing customer service.

– Legitimate interests: We process your personal data for our legitimate business interests, such as analyzing website usage and improving our online services.

SHARING PERSONAL DATA

We may share your personal data with the following third parties:

– Payment processors (e.g. PayPal, Stripe) to process transactions

– Shipping providers (e.g. Royal Mail, UPS) to fulfill orders

– Marketing and analytics providers (e.g. Google Analytics) to analyze website usage

– Customer service providers (e.g. Freshdesk) to provide support

We ensure that all third-party service providers we work with comply with the GDPR and have adequate safeguards in place to protect your personal data.

DATA SECURITY

We take data security seriously and have implemented various measures to protect your personal data, including:

– Encryption of sensitive data (e.g. payment information)

– Secure socket layer (SSL) technology to protect online transactions

– Firewalls and intrusion detection systems to prevent unauthorized access

– Regular security audits and penetration testing to identify vulnerabilities

DATA RETENTION

We retain your personal data for as long as necessary to fulfill our contractual obligations to you, or for as long as we have your consent to process your data. We also retain data for a reasonable period of time to comply with legal obligations and regulations.

YOUR RIGHTS

As a data subject, you have the following rights:

– Right to access: You have the right to request access to your personal data.

– Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data.

– Right to erasure: You have the right to request deletion of your personal data.

– Right to restriction of processing: You have the right to request restriction of processing of your personal data.

– Right to data portability: You have the right to request transfer of your personal data to another organization.

– Right to object: You have the right to object to processing of your personal data.

To exercise any of these rights, please contact us using the contact details provided below.

CONTACT US

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us by sending an email to : support@eazydeals.co.uk

We will respond to your inquiry within 30 days.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website. Your continued use of our website or services after the effective date of the updated policy will constitute your acceptance of the changes.

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Date of last update: 1st January 2025